Company will continue to offer listing services below typical going rate
After closing offices in 12 markets and shedding 700 agents during the first quarter, ZipRealty says it will no longer offer commission rebates to buyers in the 23 markets where it continues to operate brokerage offices. The move is part of an overall strategy to achieve profitability. See this link for the entire story.
https://realtyconsults.wordpress.com/2011/07/01/ziprealty-eliminating-buyer-rebates/
i think we need a clear line between a rebate and a refunud of an overpayment