I just downloaded a new file in the Document library under "Needs Analysis". It's called "Outsource it or Do it Yourself". It was originally adapted by Tom Pickering from a Wall Street Journal exercise. It's a great tool to use along with the Seller Needs Analysis to help the client get a handle on what they REALLY want to do themselves and what they want a pro to handle. Take a look at it - I have found it very effective.